Feedback
Send a bug report, a feature request, or a support request right from inside the app — no website, no email needed.
You can send feedback anonymously: no account required. With an account, your reports are associated with it.
Where to find it
- The feedback item in the app (the message icon).
- The app menu → Help → Send Feedback...
What you send
| Field | Required | Description |
|---|---|---|
| Type | — | Bug report, Feature request, or Support |
| Subject | Yes | A short summary of the problem or request |
| Description | Yes | The details: what happened, what you expected |
| No | Shown only when sending anonymously; used only if you want a reply | |
| Attach log | No | The recent log lines, with personal paths removed. Ticked for a bug report, unticked for other types |
App and system diagnostics — your app version and operating system — are attached automatically so a bug can actually be fixed.
Privacy
Your manuscript is never included in a report. None of your prose, titles, synopses, or wiki content goes out with feedback or diagnostics — unless you explicitly attach something yourself.
The diagnostics that are sent are the app version and the operating system. The recent log is attached while the attach-log option is ticked: it starts ticked for a bug report and unticked for other types, and you can change it before sending. Home-folder and project paths, email addresses, and secrets are removed from the log before it is sent. Technical identifiers, such as account IDs, can remain.
Related
- Account — sign in to associate your reports with your account